The Customer Service Journal
Volume 5 July 2019
AI Robotic Automation News & Commentary
Forbes, Naveen Joshi
7 Types Of Artificial Intelligence
Since AI research purports to make machines emulate human-like functioning, the degree to which an AI system can replicate human capabilities is used as the criterion for determining the types of AI. Thus, depending on how a machine compares to humans in terms of versatility and performance, AI can be classified under one, among the multiple types of AI. Under such a system, an AI that can perform more human-like functions with equivalent levels of proficiency will be considered as a more evolved type of AI, while an AI that has limited functionality and performance would be considered a simpler and less evolved type.
Based on this criterion, there are two ways in which AI is generally classified. One type is based on classifying AI and AI-enabled machines based on their likeness to the human mind, and their ability to “think” and perhaps even “feel” like humans. According to this system of classification, there are four types of AI or AI-based systems: reactive machines, limited memory machines, theory of mind, and self-aware AI.
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