The Customer Service Journal

Volume 5 August 2019

Knowledge for the World of Customer Service & Support

ISSN: 2374-9296

IOT News & Commentary




NanoLock brings IoT security to the device level


Most of the IoT security companies I speak with are building network-based products that analyze network traffic and look for rogue devices. On the device side, larger companies such as Microsoft and Google are working with the chip firms to provide secure elements on the silicon that can share keys with a cloud-based service. Doing so ensures that the device is what it says it is and that it belongs on the network.


These two approaches are complementary, and I expect in most enterprise settings we’ll see both types of security. NanoLock Security, a three-year-old startup, is tackling device-side security, but from a different area of the chip. NanoLock is based in Nitzanei Oz, Israel, and uses flash memory as the base for its secure element as opposed to a dedicated section of the processor.




Dima Tokar - Forbes Magazine


The Most Impactful IoT Announcement From Microsoft Build 2019


This week, thousands of developers coalesced in Seattle for Microsoft Build 2019.


CEO Satya Nadella kicked off the event with a keynote covering updates on a wide range of topics from Windows and collaboration to Azure cloud services to HoloLens and Xbox technologies. With the slew of announcements, there was a lot to digest. However, when it comes to IoT, one announcement stood out because it directly addresses a challenge that hampers every IoT project and that the industry has been wrangling with for some time. The new initiative is called IoT Plug and Play, and Microsoft hopes that developers will adopt this standard as a universal interface for connecting devices.




Globe NewsWire

Internet of Thing (IoT) Middleware: The Future of the Market to 2024 - Cisco, Red Hat and Oracle are the Top Players


The IOT market for Middleware was valued at USD 6.44 billion in 2018 and is expected to reach a value of USD 18.68 billion by 2024 at a CAGR of 19.72%, over the forecast period (2019-2024).


In April 2019, Trusted IoT Alliance (TIoTA) announced the competitors for its Smart E-Mobility Challenge which includes Bosch and Siemens. The Alliance is a group of more than 50 organizations that aim to build open source trusted systems for IoT using blockchain and other technologies.

In order to tackle some of these issues of data storage and management, cloud computing emerged to IoT as Cloud of Things (CoT), which provides virtually unlimited cloud services to enhance the large-scale IoT platforms. The heterogeneity of different objects is one of the problems in the implementation of CoT platforms. This problem can be addressed by the deployment of appropriate middleware, which acts as a communication platform among components with different interfaces. Hence, a rise in cloud computing is expected to drive the IoT middleware market.

The emerging applications and business models coupled with the falling device costs have been instrumental in driving the adoption of IoT and consequently the number of connected devices - connected cars, machines, meters, wearable, and consumer electronics.

Some companies lack knowledge of IoT benefits which is hampering the adoption of this technology. According to Vodafone's IoT trends report for the Netherlands, Almost 90% of businesses in the Netherlands are barely aware of the competitive advantages the internet of things (IoT) can offer them. Security and privacy concerns were mentioned as the biggest obstacles.






ALSO buys IoT platform provider


With the acquisition of the IoT platform specialist AllThingsTalk, ALSO continues to expand its technological expertise and its IoT (Internet of Things) offering. The company's platform facilitates the acquisition, aggregation, visualisation and evaluation of machine and sensor data. This enables vendors, network providers, ISVs, system integrators and resellers to offer tailor-made solutions for their IoT projects to companies in various industrial sectors.


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